RTO Policies and Procedures
Units of competency SIRXOSM001 Identify and review social media and online platforms for organisational use SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking
Core units CPCCCM1011 Undertake basic estimation and costing CPCCCM2004 Handle construction materials CPCCCM2005 Use construction tools and equipment CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCVE1011 Undertake a basic construction project CPCCWHS1001 Prepare to work safely in the construction industry CPCCWHS2001 Apply WHS requirements
Units of competency CHCCCS023 Support independence and wellbeing HLTAHW028 Provide information and strategies in chronic condition care HLTAHW034 Provide healthy lifestyle programs and advice CHCCCS001 Address the needs of people with chronic disease If you require RPL Kits with comprehensive benchmarking
PowerPoint-AURVTS006 Fabricate automotive and marine trim components Session Plan RTO Policies and ProceduresOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered