Learning and Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Discount Core units BSBWHS501 Ensure a

Core units BSBWHS501 Ensure a safe workplace CUACMP511 Manage copyright arrangements CUADES601 Design innovative products CUADES611 Manage design realisation CUAIND512 Enhance professional practice using creative arts industry knowledge Elective units BSBCRT512 Originate and develop concepts BSBCRT611 Apply critical thinking for complex problem solving BSBSTR801 Lead innovative thinking and practice BSBSTR802 Lead strategic planning processes for an organisation BSBSUS511 Develop workplace policies and procedures for sustainability CUAACD531 Refine drawing and other visual representation tools CUAACD611 Extend professional expertise with drawing and other visual representation tools BSBFIN601 Manage organisational finances BSBINS601 Manage knowledge and information BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR601 Manage innovation and continuous improvement If you require RPL Kits with comprehensive benchmarking

select and induct team members SIRXTAD002 Develop the retail frontline SIRXMGT002 Lead a frontline team If you require RPL Kits with comprehensive benchmarking

procure and store construction materials for building and construction projects BSBPMG422 Apply project quality management techniques CPCCCO4001 Supervise concreting work CPCCBC4013 Prepare and evaluate tender documentation CPCCBC4017 Arrange resources and prepare for the building and construction project CPCCBC4052 Lead and manage teams in the building and construction industry If you require RPL Kits with comprehensive benchmarking

Core units AHCPER301 Research and communicate information on permaculture principles and practices AHCPER302 Develop recommendations for integrated plant and animal systems AHCPER303 Maintain integrated plant and animal systems AHCPER316 Select plant and animal species for permaculture systems AHCWRK311 Conduct site inspections Elective units AHCPER307 Establish a rural permaculture system AHCPER308 Establish an urban permaculture system AHCPER305 Implement crop maintenance and harvesting programs for permaculture systems AHCPER306 Use weedy plants in a permaculture system AHCILM306 Follow Aboriginal cultural protocols AHCILM305 Work with an Aboriginal Community or organisation AHCPER309 Install and maintain permaculture water systems AHCPER310 Install structures for permaculture systems AHCLSK319 Slaughter livestock AHCECR301 Maintain native ecosystem areas If you require RPL Kits with comprehensive benchmarking

Units of competency FBPTEC4017 Produce grain-based wash for distillation FBPTEC4012 Manage raw materials FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4019 Manage still operations to produce brown spirits FBPFST4013 Interpret and respond to food and/or beverage test results FBPTEC4016 Produce fruit-based wash for distillation FBPTEC4020 Blend spirits FBPTEC4003 Control food contamination and spoilage FBPTEC4018 Manage still operations to produce white spirits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Discount Core units BSBWHS501 Ensure aOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to