Vocational Placement Kit-CPPREP5010 Manage customer service activities in the property industry New Arrival Units of competency BSBTEC301 Design

Units of competency BSBTEC301 Design and produce business documents BSBTEC302 Design and produce spreadsheets BSBTEC203 Research using the internet BSBTEC303 Create electronic presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTCYS406 Respond to cyber security incidents ICTCYS402 Identify and confirm cyber security incidents ICTCYS403 Plan and implement information security strategies for an organisation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCOM001 Provide first point of contact CHCCCS030 Determine and respond to carer needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

equipment and work areas SHBHIND003 Develop and expand a client base SHBHTRI001 Identify and treat hair and scalp conditions SHBXCCS001 Conduct salon financial transactions SHBXCCS002 Provide salon services to clients SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team SHBXWHS001 Apply safe hygiene

pastries and breads HLTAID003 Provide first aid SITHFAB005 Prepare and serve espresso coffee SITXFSA002 Participate in safe food handling practices SITXHRM004 Recruit

Vocational Placement Kit-CPPREP5010 Manage customer service activities in the property industry New Arrival Units of competency BSBTEC301 DesignA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.