Learning and Assessment Kit-CPPHES4002 Advise clients on thermal performance of residential buildings CPC present and debate ideas BSBCRT413

present and debate ideas BSBCRT413 Collaborate in a creative process BSBOPS404 Implement customer service strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Mapping Document - ACSF and Standards alignment matrix

equipment and machinery AUMFBM001 Prepare and process automotive materials and components Electives AUMAFA001 Apply for jobs and undertake job interviews AUMATK013 Monitor and maintain automotive equipment AUMFQM001 Apply continuous improvement in automotive manufacturing If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT3260 Recover four wheel drive vehicles FWPFGM3215 Perform complex 4x4 operations FWPFGM3214 Operate a four wheel drive in a towing situation FWPCOT2233 Navigate in forest areas FWPCOT3259 Operate a four wheel drive on unsealed roads * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CPPHES4002 Advise clients on thermal performance of residential buildings CPC present and debate ideas BSBCRT413Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to