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Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core Units CHCCCS004 Assess co-existing needs CHCCCS016 Respond to client needs CHCCSM017 Facilitate and review case management CHCDEV006 Analyse information for service planning and delivery CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCPRT028 Work effectively in child protection to support children
Core units FDFOHS2001A Participate in OHS processes FDFOP2063A Apply quality systems and procedures FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FBPOPR2032 Apply work procedures to maintain integrity of product FBPOPR2024 Operate a cooling
monitor and report on compliance systems RIICCM206D Support plant operations RIICRC321E Use automated paving guidance systems RIICCM208D Carry out basic levelling RIICCM201D Carry out measurements and calculations If you require RPL Kits with comprehensive benchmarking
service and repair track type drive and support systems AURLTD104 Diagnose and repair light vehicle steering systems AURLTE102 Diagnose and repair light vehicle engines If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-FBPFST4004 Perform microbiological procedures in the food industry RII Units of competency MSTGN3003 EstimateOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
