Learning and Assessment Kit-ICTSS00092 Technical Help Desk Support Skill Set Unit This is to ensure each

This is to ensure each component of the learning resources demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements

monitor and report on compliance systems BSBWOR502 Lead and manage team effectiveness BSBWOR404 Develop work priorities RIIRIS301D Apply risk management processes BSBWHS401 Implement and monitor WHS policies

Mapping Document - ACSF and Standards alignment matrix

Units of competency BSBESB401 Research and develop business plans BSBESB403 Plan finances for new business ventures BSBESB407 Manage finances for new business ventures BSBESB405 Manage compliance for small businesses * We can develop additional elective units that are not listed on request (Please contact us for further information)

detect and monitor hazardous materials at an incident RIIERR201E Conduct fire team operations PUAFIR207 Operate breathing apparatus open circuit PUAFIR210 Prevent injury If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-ICTSS00092 Technical Help Desk Support Skill Set Unit This is to ensure eachOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to